We've made a mistake

Oops! Occasionally mistakes happen. In the event that we have sent out an incorrect or faulty item, please accept our apologies and get in touch with us.

Simply drop us an email at shop@hoola.co quoting your order number and detailing the problem. We will get back to you as soon as possible and look to replace the item or adequately recompense you. All postage will be reimbursed for returns of faulty or incorrect items.